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Communication

COM 511, 3 hrs
Communication, Community and Conflict
This is a Master of Science in Administrative Studies Applied Communication option area course. This course equips students to understand the dynamics of interpersonal conflict in organizational settings. Students will learn to analyze their own conflict styles and to develop self-regulation strategies for collaborative outcomes in organizational conflicts. Students will also learn how to serve as a third-party mediator, to assist others in resolving conflicts. The class will also cover competitive and cooperative approaches to negotiation.

bullet How to Register
Obtain permission from Dr. John Bourhis, Director of MSAS program, (417) 836-6390. Then complete the Course Enrollment Form. (Get plug-in for Adobe Acrobat Reader)

John BourhisInstructor: Dr. John Bourhis

icon for sound  Welcome from Dr. Bourhis (02:02)
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Dr. Bourhis is an Associate Professor in the Department of Communication and Mass Media and has earned degrees from the University of Arizona and the University of Minnesota. His primary research interests include the role of communication in socializing organizational members; the use of stories by organizational members to communicate culture; the use of technology in the classroom, particularly electronic mail; and the effects of communication apprehension in classroom environments. Dr. Bourhis is widely published in his discipline on these particular issues. He teaches a variety of courses including: organizational communication, interviewing, survey research methods, small group communication and public speaking. He has been recognized by the university with awards for his teaching and service. Dr. Bourhis was recently selected to serve for one year as an Missouri State University Academic Affairs Fellow.

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